GTXT

PC Software for SMS Messages

Key Features

• Send and receive SMS messages from a PC
• Complete integration with Microsoft Outlook – easily send messages without retyping phone numbers
• Operate without Outlook using local contacts
• Send and receive messages in ASCII or Unicode
• Counters show number of messages and characters in a message
• Keeps history of exchanges with any contact or group
• Schedule messages once or recurring
• Link messages to a database so the content of the message is built on the fields in the database
• Send a message to a phone number from a database
• Write back to a database to indicate whether a message has been sent or not
• Integrates with GS8 modular gateway that also be used for voice communications
• Multiple languages and worldwide support

Benefits

• Improve customer satisfaction by sending an SMS instead of making a phone call
• No need for extra personnel to contact customers or employees
• Easily notify many people about special situations such as new products, sales, or emergencies
• Customers can reply by SMS and you get the response
• Keep in touch with people at no cost (depending on the plan)
• Send messages when most convenient for customers, even if you are away from your office
• Build a message using fields from a database to offer real time data to customers
• Customers can call the number that sent the SMS and they can reach your business
• Graphical user interface requires minimal training
• View old messages sorted by contact and by group

Other Resources

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Scroll down to see some applications for the GTXT software for SMS. Also click here for specific application notes.

The GTXT software operates with the GS8 modular gateway. Click here for information on this product.

Description

The GTXT software allows you to send and receive SMS messages between your PC and mobile phones, using the GS8 modular gateway.

The GS8 modular gateway from Zed-3 accommodates plug in modules for analog, GSM, and CDMA. The system permits connectivity of phone calls between any of these interfaces and the SIP interface on the Ethernet port; it also sends and receives SMS messages between the wireless interfaces and the Ethernet port. The product allows a business or enterprise to make and receive calls on a cellular phone network from its PBX thereby providing cost savings, convenience, and improved customer service.

The GTXT software runs on your PC and communicates directly with the GS8 modular gateway. It allows you to send and receive SMS messages using the same GSM or CDMA modules that you may use for voice. You do not need a PBX to take advantage of the features of this software.

Integration with Outlook

The GTXT software integrates into Outlook and accesses the Outlook contacts that you already have. The software creates folders under the Inbox, Outbox, and Sent folders in Outlook and saves SMS messages in these folders.

Displaying and Selecting Contacts

If you are using the GTXT software independently of Outlook, you can maintain a local file of contacts. When you use the GTXT software with Outlook, you have access to this local file and the contact files in Outlook. You can select which type of numbers you want to see. For example, you will not usually send an SMS to office numbers, so you do not need to display them. You can choose whether you want the GTXT software to show the name, the number, and an icon.

You can search for a contact by typing part of the contact’s name or number. The GTXT software automatically filters the contacts to show you what is relevant. You can type a new number and add it as a recipient without that contact being in any file.

History

The main window of the GTXT software has a tabbed interface, where each tab contains the transactions with a contact or a group of contacts. The GTXT software automatically displays the history of the communications with a contact and shows the date and time of each message and the content of the message.

The GTXT software also displays the communications with a group of contacts. It displays these communications in addition to the messages sent to any sub group or individual, making it easier for you to view all relevant messages.

You can configure GTXT to display messages only during specific dates and you can search through the history.

Scheduling a message

After you have created a message, you can choose to send it immediately or schedule to send it later. When you schedule the message you can sent it once or many times. The GTXT software offers great flexibility in how you can send a recurring message. You can send a message daily, weekly, monthly, or annually. With each of those, you can choose the date, time, and day of week to send the message. For example, you can send a message at noon on the last Thursday of every month.

When you close GTXT, it saves any scheduled messages. When you restore the application, it sends any scheduled message that should have been sent, and will send other messages at the time you configured.

Linking a message to a database

Using the GTXT software, you can send a message in which the content of the message is taken from fields of a database, and the message is sent to a recipient whose phone number is also contained in the database. You can configure GTXT to send the message immediately, when the content of a field in the database changes, or at a scheduled time using all the features of scheduled messages.

You achieve all of this without having to do any programming and without having to understand structures of the database or SQL code. However, GTXT permits advanced users to embed SQL code for greater flexibility.

The program code can determine under what conditions the message is sent, what to write back to the database on a successful or unsuccessful sending, and what action to take if the message exceeds one SMS in length.

Connection to the GS8 Modular Gateway

Each user of GTXT software connected to a GS8 modular gateway has an account on the GS8 modular gateway.

There can be 8 such accounts. The software must authenticate with the gateway before you can communicate.

If you have large volumes of messages to send, you can use multiple GSM modules in a single GS8 modular gateway. You can also logically connect multiple GS8 modular gateways to your GTXT software to send larger quantities of messages.

The GTXT software is supplied with an API that allows you to program your own software to communicate with the gateway. This is fully documented in the user’s manual and no license is required to use this API.

Global Features

Zed-3 sells and supports its products worldwide. The GS8 modular gateway supports telephony protocols for many countries so it can connect directly to the local PSTN. Different modules are available for the GSM frequencies of 850 MHz and 1900 MHz (USA and most of the Americas) or 900 MHz and 1800 MHz (most of the rest of the world). The CDMA module operates at 800 MHz, serving most parts of the world.

The GTXT software supports English, Chinese, Russian, and Spanish languages.

Application: Local School

A school can schedule announcements for school events such as open houses and basketball games via SMS on specific dates. The administrator can create and schedule many announcements with each being sent to only interested parents. Each announcement will go out at the scheduled time.

The school can also use the GTXT application to alert the parents in a timely manner of students who were absent from the first class.

In the case of a disaster or emergency, the school can use GTXT to send critical information to all parents. This is more efficient than making calls or sending out e-mails.

Application: Boutique Shop

A boutique shop can send messages to loyal clients to inform them of new products or services. The shop can make use of an existing list of contacts in Outlook to send messages to customers in a strategic way. This enables the shop to promote its products to its customers effectively.

Application: Car Repair Garage

A garage can send a message to a car owner, informing him or her that the vehicle is ready for collection and the amount of the total bill. This improves customer satisfaction and eliminates the need for a person to make a call that may be intrusive. In this case, the GTXT software is linked to a database and the message is sent based on a change of a field in the database.

Specifications